Become a Riverside Luxury Cruises Specialist
Master the Art of Selling Riverside Luxury Cruises
Join our exclusive certification program designed for travel advisors to become experts in selling luxurious riverside cruises to their clients. Enhance your skills and boost your career with our comprehensive training modules.
About Our Certification Program
The Riverside Luxury Cruises certification program is a specialized training course for travel advisors who wish to excel in selling our premium river cruises. The program covers nine modules plus a final certification exam, each designed to provide in-depth knowledge and practical skills. Upon completion, agents will be well-equipped to offer unparalleled service and expertise to their clients, ensuring memorable and luxurious river cruise experiences.
Certification Modules
Comprehensive Learning Path
Module 1: Welcome to Riverside Luxury Cruises
Get an overview of our brand story, fleet, and what makes Riverside the leader in luxury river cruising.
Module 2: The Riverside Difference
Explore the all-inclusive Premium fare, signature experiences, and how we stand apart from other river cruise lines.
Module 3: Ships & Suites
Tour the Mozart, Debussy, and Ravel — including suite categories, sizes, and onboard layouts.
Module 4: Destinations & Itineraries
Discover our European rivers, key ports, and flexible 3- to 21-night itinerary options.
Module 5: Onboard Experience & Service Standards
Learn the daily rhythm onboard — butler service, dress code, Wi-Fi, accessibility, and more.
Module 6: Culinary Experience
Master our seven dining venues, beverage program, dietary options, and the exclusive Vintage Room.
Module 7: Pricing & Packages
Understand fare structures, RIVERSIDE CHOICE & SIGNATURE inclusions, current promotions, and commission tiers.
Module 8: Groups & Bookings
Navigate group bookings, TC Credit, charters, and the booking portal with confidence.
Module 9: Advisor Tools & Resources
Access FAM trips, marketing collateral, and proven sales techniques to close more bookings.
Resource Library
Quick reference for booking links, ship reception contacts, MICE inquiries, and advisor portal access.
Final Certification Exam
Test your knowledge with our comprehensive exam to earn the Riverside Luxury Cruises Specialist certification.
Key Program Features
Interactive Quizzes
Each module includes interactive quizzes to reinforce your learning and ensure you understand the material.
Final Certification Exam
Upon completing all modules, take the final exam to become a certified Riverside Luxury Cruises specialist!
Our Awards and Recognitions
2024
Sailawaze Excellence Awards
Finalist in the Food and Beverage category, recognizing our exceptional culinary offerings on board.
2024
Veranda Magazine (U.S.) Best Luxury River Cruises
Riverside Debussy: Holland at the heart of Tulip Blossom and Riverside Mozart: Delightful Danube Christmas Awarded Best Luxury River Cruises.
2024
Forbes Best European River Cruise for Foodies
Honored as the top choice for food enthusiasts, showcasing our dedication to culinary excellence on European rivers.
